Privacy Policy

Effective Date: 01/06/2025
Company Name: Markex International (Pty) Ltd
Website: https://www.markex.io
Contact: support@markex.io | +27 12 004 8302

1. Who We Are

We are Markex International (Pty) Ltd, a trading services provider operating via the website www.markex.io. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with the Protection of Personal Information Act (POPIA) and relevant international standards such as the GDPR.

2. Information We Collect

2.1 Comments

When visitors leave comments on our site, we collect the data provided in the comments form, along with the visitor’s IP address and browser user agent to help with spam detection.

An anonymized string (hash) may be created from your email address and shared with the Gravatar service. You can review their privacy policy here: https://automattic.com/privacy/.

2.2 Media

If you upload images to the website, avoid embedding location data (EXIF GPS), as other visitors may be able to extract this information.

3. Cookies

We use cookies to enhance your browsing experience. These include:

• Comment Cookies: To remember your name, email, and website when leaving a comment (valid for 1 year).

• Login Cookies: Temporary and persistent cookies for login functionality and display preferences.

• Editing Cookies: Used to track content being edited or published.

You can manage or disable cookies through your browser settings.

4. Embedded Content from Other Websites

Articles or pages on this site may include embedded content (e.g. videos, images, external links). Embedded content behaves as if you visited the third-party site directly. These websites may collect data about you, use cookies, and track your interactions. We are not responsible for the privacy practices of third-party sites.

5. Who We Share Your Data With

We do not sell or rent your personal information. If you request a password reset, your IP address may be included in the reset email. Data may also be shared with trusted service providers strictly for operational purposes (e.g. spam detection).

6. Data Retention

• Comments: Retained indefinitely, including metadata.

• Registered Users: Personal information provided during registration is stored in your user profile. Users may view, edit, or delete their data at any time, except for their username.

• Admin Access: Website administrators may access and manage user information.
  
  

7. Your Data Rights

You have the right to:

• Request access to the personal data we hold about you.

• Request correction or deletion of your data.

• Withdraw consent where applicable.

To exercise these rights, please contact us at support@markex.io.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration.

9. Where Your Data Is Sent

Visitor comments may be processed through automated spam detection tools. Certain technical data (e.g. anonymized IPs) may be stored via third-party tools we use to manage security and consent.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be published on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us:
Email: support@markex.io
Phone: +27 12 004 8302